Award-winning case study: QUT


This 20-page case study shares how an Australian university has created a rich and highly-relevant digital workplace for its staff.

Key highlights from the case study:

  • Personalised and feature-rich homepage.
  • Very advanced approach to blending ‘global’ and ‘local’ content on a single page, based on the user’s location and business unit.
  • Custom dashboard for content owners to manage the publication process.
  • Best-practice iterative approach to developing the solution.
  • Very well thought-out intranet, delivering exactly what the university needs.


The Queensland University of Technology (QUT) has created a new staff portal called Digital Workplace which brings together a number of local intranets. The intranet delivers a personalised experience, presenting global and local content seamlessly, based on a user’s profile, often on the same page.

Innovative features have been introduced including a custom dashboard for content authors, a new feedback system, personalised links to applications and a new personalised search. Good adoption levels, positive feedback and other benefits indicate the new intranet is a success.

This 20-page case study is packed with real-world screenshots and insights that will inspire your leadership team, and help you deliver a successful project.

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