Philips has integrated a number of different intranets into a single, brand new, topic- based and personalised intranet. Employees access content primarily through search. The team has implemented robust governance structures and content ownership. Content owners and editors have been trained on how to tag content with the right topics.
As well as range of features including responsive design and social network integration, the intranet has been launched as ‘minimum viable product’ (MVP) so that the team can keep on improving it informed by user feedback and other metrics.
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