Award-winning case study: IMF


In this 8-page case study, IMF shows how can intranet can bring together key information into the one location, transforming knowledge management in the process.

Key highlights from the case study:

  • Creation of an “all about a country” experience that brings together diverse knowledge into the one location.
  • The solution mixes together internal content, external feeds and data.
  • Surfaces subject-matter experts previously hidden throughout the organisation.
  • Taxonomies are used to drive the delivery of the solution.
  • Demonstrates how the intranet can support widespread organisational change.
  • Shows how centrally-created solutions can benefit all staff in a global organisation.
  • Widely applicable to many global organisations, including non-profits and corporations.


Making the intranet the single source of truth is a common goal for intranet teams, especially in organisations covering multiple geographies. There are few success stories, however.

The IMF’s ‘All About a Country’ portal aggregates a broad set of country-specific information, and supplements static information with powerful features. It connects users to the most relevant country information and experts the IMF has to offer.

This 8-page case study is packed with real-world screenshots and insights that will inspire your leadership team, and help you deliver a successful project.

The homepage of one of the countries in IMF's About A Country section of the intranet. Screenshot appears courtesy of IMF.

The homepage of one of the countries in IMF’s About A Country section of the intranet. Screenshot appears courtesy of IMF.


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