Award-winning case study: Coles


This 15-page case study shares how Coles, a major Australia supermarket, delivered a new intranet to 100,000 staff in stores.


Australian retailer Coles has launched a new intranet called ‘mycoles’ to meet the needs of 100,000 mainly frontline staff. The intranet is helping the company reach its objective to be Australia’s favourite retailer.

The site is available on mobile and desktop devices and features communications content, HR information and the ability to conduct basic HR transactions. An extensive launch campaign and features which focus on user needs have driven impressive levels of adoption, as well as cost savings.

This 13-page case study is packed with real-world screenshots and insights that will inspire your leadership team, and help you deliver a successful project.

Image courtesy of Coles.

Image courtesy of Coles.

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