Award-winning case study: BNY Mellon


This 9-page case study shares the how a global financial services firm has delivered a data-driven dashboard for staff.

Key highlights from the case study:

  • Design of a dashboard that covers personal and team use of various systems.
  • Integration of the dashboard into the wider intranet, via a homepage widget.
  • Alignment with the company strategy of creating an evidence-based culture.
  • Early positive impacts on staff behaviour, saving costs and increasing compliance.
  • Highly scalable architecture, with a clear long-term plan for new metrics and integration.


BNY Mellon’s MyDashboard delivers a personalised dashboard for employees and managers to view different data relating to their personal and team use of different systems. This covers everything from communications to training to collaboration. The range of metrics available is very detailed.

The dashboard is available through the intranet with an additional homepage widget. The site is already resulting in cost efficiencies and changes in user- behaviour. Service owners can add additional metrics.

This 9-page case study is packed with real-world screenshots and insights that will inspire your leadership team, and help you deliver a successful project.


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