Award-winning case study: Arla Foods


This 16-page case study shares how a task-oriented approach was taken to redesigning a global intranet.

Key highlights from the case study:

  • Task-based navigation is put front and centre, consistently throughout the site.
  • Strong alignment between the intranet strategy and the organisational strategy.
  • Engaging design and branding gives the intranet a strong identity.
  • There has been a positive impact on staff efficiency, internal communications and collaboration.


Arla Foods has implemented a new global intranet based on SharePoint 2013 called CheckIn. The intranet is task-based with a global navigation and further tasks appearing on themed service portal pages. There are number of other notable features including personalisation, options for users to subscribe to channels, mobile optimisation and highly distinctive branding.

As Arla’s first truly global intranet, it is having a significant impact with truly global search and directories available for the first time, documented efficiency gains, increased adoption and a positive reaction from employees.

This 16-page case study is packed with real-world screenshots and insights that will inspire your leadership team, and help you deliver a successful project.

Arla Foods process for building a service portal.

Arla Foods has developed a detailed process for creating themed service portals where content owners partner with the central intranet team. Screenshot appears courtesy of Arla Foods.

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