1. snw

    Very elequent explanation of the development of an IKM. The process that information can go through in the system is expressed in a way that I can easily compare to the data needs structure of the organisation.

  2. santosh kumar dubey

    the article is so easy and self explanatory that one can understand it by creating his own view.

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Published March 1, 2005

James Robertson
James Robertson is the Managing Director of Step Two, the global thought leaders on intranets, headquartered in Sydney, Australia. James is the author of the best-selling books Essential intranets, Designing intranets and What every intranet team should know. He has keynoted conferences around the globe. (Follow him on Twitter)