In times of uncertainty and change, staff engagement becomes paramount. Engaged staff are more productive, deliver better customer service and are less likely to leave.

The intranet can help to foster staff engagement alongside wider management practices and initiatives. Simple approaches involve publishing information that helps staff on the intranet, such as details about strategic projects.

As intranets introduce social and collaborative tools, the opportunities to engage with staff become much richer.

Key articles

Sources for facts and figures

Further reading on the Step Two site