The volume of information continues to grow at a staggering pace within organisations. It’s scattered across many different sources and systems, in a wide variety of formats, and managed to various degrees.
The challenge is to deliver information to staff at the point of need, in the right format, and in a trusted way. Intranets provide the natural home for content, as well as being a gateway to further information sources.
- Improving intranet content A range of strategies can be taken to ensure that intranet content is up-to-date and well-written.
- Seven roles of the intranet homepage There are many different uses for the intranet homepage, and a balance must be gained to meet business and staff needs.
- Designing intranet homepages that help employees do their jobs How much of your intranet home is red (irrelevant) vs green (directly helpful for staff)?
- How staff look for documents You need to understand how staff look for documents in a business setting, in order to design suitable systems and classification schemes.
- An outline for intranet author training Intranet authors need to be provided with comprehensive training if they’re to write great content.
- Five intranet publishing models There are five fundamental publishing models for an intranet, and each has strengths and weaknesses.
Sources for facts and figures
- The worldwide intranet challenge Intranet survey to take and results to consume
- Measuring organizational trust Detailed coverage about organisational trust and its importance
- Trust: an organisation’s most valuable commodity