Intranets sit at the heart of modern organisations. They provide an entry point into everything that organisations have to offer staff, including sources of information, key document repositories, collaboration spaces and enterprise systems.
By delivering an enterprise front door, intranets can:
- Provide key tools and information directly on the homepage, supporting corporate and local needs.
- Help staff find what they need, by offering effective navigation and search.
- Give visibility to what’s happening in the organisation, whether it’s corporate news or activity in collaboration spaces.
- Provide foundational elements that underpins all other services, such as the organisation-wide staff directory.
- Cut through the complexity of organisations, by bringing together tools, systems and resources into the one environment and entry point.
- Seven roles of the intranet homepage There are many different uses for the intranet homepage, and a balance must be gained to meet business and staff needs.
- Designing intranet homepages that help employees do their jobs How much of your intranet home is red (irrelevant) vs green (directly helpful for staff)?
- Intranets: global and local All intranets must find a balance between global (common) and local (specific) information.
- Nine ways to fix intranet search This article outlines steps that can be taken by all intranet teams to improve the effectiveness of search.
Sources for facts and figures
- Managers Say the Majority of Information Obtained for Their Work Is Useless
- Understanding the Cost of We Can’t Find Anything
- The High Cost of Not Finding Information (PDF)
- The Value of Big Data Isn’t the Data