DEX 2019 program

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Browse our line-up of amazing speakers from across Australia and around the world, then click through to learn more:

TimeHarris JonesBroadway Thomas
Tuesday 17 September
12:30-2:00Step Two Forum members only: Behind the scenes with 3 international speakers     

Christy Punch - Wells Fargo (USA)

Tatiana Russinova - Bank of Russia (Russia)
Andréa Migliori - Outback Steakhouse Brazil/Badaro Agency (Brazil)
Day 1: Wednesday 18 September
8:45-9:00DEX 2019 kick off
James Robertson, Step Two

Using cutting-edge microservices to go beyond the fundamentals
Christy Punch, Wells Fargo (US)

9:45-10:30The journey to the what & why of DEX
Pete Johns, NRMA
10:30-11:00Morning tea
11:00-11:45Living in the clouds - moving a business to Office 365
Delia Cato, Foodstuffs (NZ)
Learning to laugh – using humour to cut through and strengthen engagement
Monique Zytnik, ATO
11:50-12:35How to create a new digital environment
Tatiana Russinova, Bank of Russia (Russia)

Engaging the masses & relaunching MyCSIRO
Felicity Kelly, CSIRO

1:30-2:00Suncorp’s intranet community of practice case study: from zero to hero in under a year
Susan McAndrew, Suncorp
How to get stakeholder support with visual artefacts
Diane Bradley, NSW Department of Planning, Industry and Environment

2:05-2:35Incorporating an intranet into a tiered service model
Kenny Helyer, Queensland University of Technology
Data visualisation to support informed employee decision-making and engagement
Kat Fricker, Department of Infrastructure, Transport, Cities and Regional Development
2:40-3:25How to find and build your enterprise social muscles
Rita Zonius, The Enterprise Social Engineer
From the humble intranet to the cutting-edge enterprise front door; lessons learnt from a decade of intranet evolution
Matthew Bickham, Step Two
3:35-4:00Afternoon tea
4:00-5:15Context creates the moment
Steve Collis, Amicus
6:30-lateNetworking night
Day 2: Thursday 19 September
9:00-9:45Re-thinking ROI for Office 365: stop trying to save time
Michael Sampson, The Michael Sampson Company Limited
9:45-10:30The Liberty Mutual journey from intranet to a state-of-the-art digital assistant
Janine Marchi, Liberty Mutual (USA)
10:30-11:00Morning tea
11:00-11:45DEX before day one – your intranet’s missed opportunity
Nigel Williams, Interact (UK)
Outback Steakhouse Intranet: Everything is on the Table
Andréa Migliori, Outback Steakhouse/Badaro Agency
11:50-12:35How the Department of Education share and curate information resources across NSW using Office 365
Pip Cleaves, Department of Education (NSW)
How we are building an intelligent digital ecosystem through Connected HR
Lisa Ryman, Department of Human Services
1:30-2:00Empowering employee engagement: The significance of analytics to ESN success
Emily O'Brien, SWOOP
How design thinking can be used to create new ways of working
Alison Sharp, Meld Studios
2:00-2:30Where physical and digital worlds collide at Liberty Mutual
Janine Marchi, Liberty Mutual (USA)
Behavioural gamification: building thriving workplaces
Dr David Ireland, PentaQuest


2:40-3:30Speaker sit-down

A free-form session will provide participants with a chance to have a sit-down chat with the speakers.

Each speaker will sit at a table, engage in conversation, answer questions and share live demos about the topics you care about. You're then free to circulate between tables, to explore the full range of topics that you're tackling back at the office.

3:30-3:50Afternoon tea
3:50-4:35Closing keynote: DEX The story so far...
James Robertson, Step Two
4:35-5:00Conference close (and prize draw)!
Day 3 Workshops: Friday 20 September
9:00-12:00Workshop A (full day):
Taking a business-first approach to Office 365
Rebecca Rodgers (Step Two)
Workshop B (half-day):
Designing a modern intranet homepage
Catherine Grenfell (Step Two)
1:00-4:00Workshop A (cont)Workshop C (half-day):
Creating a compelling business case
James Robertson (Step Two)