Digital workplaces and intranets are now evolving faster than ever before. We are now seeing digital employee experiences (#DEX) emerge that are engaging employees and making them more productive, while also delivering strategic benefits for organisations. Digital channels are making an impact, from state-of-the-art enterprise digital assistants to global and personalised intranets, and everything in between.
To share leading-edge approaches and inspiring examples, Step Two announces today the winners of the 2018 Intranet & Digital Workplace Awards . Now in their twelfth year, these are global awards that recognise outstanding contributions to the fields of intranets and digital workplaces. The awards uncover remarkable solutions that deliver business value, and then share them with the wider community.
Key themes to emerge this year are:
- the age of the digital assistant has arrived
- digital employee experience drives true enterprise solutions
- digital workplaces deliver automation and efficiency at scale
- great mobile access to digital environments is now a given
- Office 365 transforms small and medium-sized organisations
- successful global intranets are phased and iterative
Obtain a copy of the 2018 Intranet & Digital Workplace Showcase report for full details on the themes and winners. You can also browse this year’s winners, drilling down to the key case studies you need.
So without further ado, here are details of this year’s winners!
The one outstanding winner which was agreed by all the judges:
- Liberty Mutual (USA): A state-of-the-art digital assistant and chatbot aggregating notifications, key HR data, personal information and more from multiple systems across the digital workplace, built on microservices architecture and delivered via the intranet
Liberty Mutual’s digital assistant in action. Screenshot appears courtesy of Liberty Mutual.
The winners across multiple categories:
- 3M (USA): An attractive, personalised global intranet based on extensive user research which delivers effective communications, improved search, multi-language content and more to over 100,000 employees across the world
- Marine Rescue Queensland (Australia): A simple but inspiring portal based on Office 365 and Power BI revolutionising reporting and knowledge sharing within a distributed rescue organisation, with the project delivered on a voluntary basis
- Rambler Group (Russia): A beautifully-designed custom digital workplace delivering core intranet functionality, a wide range of HR processes and project management capabilities, resulting in improved efficiency through automated approaches
- Ramboll (Denmark): A highly ambitious personalised global intranet and digital workplace project with a new intranet and many integrations including a project portal, sales funnel and employee onboarding site
- Scottish Water (UK): An intranet and Office 365 implementation engaging employees, improving processes at scale, connecting field workers, enabling internal and external collaboration and more, underpinned by great user engagement strategies
- South Wales Police (UK): A personalised intranet for a police force with high levels of user participation and engagement, contributions from senior leaders, effective targeting of content and significant efficiencies gained through extensive use of forms
- Vodafone Ukraine (Ukraine): a compelling social intranet used for organisational change and employee engagement with very high adoption and various stand-out features including online chats with executives, peer recognition, gamification and a project portal
The winners across multiple categories:
- Ascham (Australia): A school intranet targeted for use by staff, students and parents, engaging all groups with communications and delivering efficiencies through personalised dashboards and automation
- Cox Communications (USA): A large, enterprise intranet based on SharePoint Online with personalisation, collaboration, mobile optimisation and an integrated HR dashboard
- Danish National Police (Denmark): A new personalised intranet with strong governance, allowing for the seamless presentation of national and regional content, improved findability and an enhanced search experience
- IBM (USA): A strong redesign of a huge internal collection of marketing knowledge and reports, with an improved user interface and transformed publishing process, further enhanced by continual improvement
- MITRE Corporation (USA): A mobile app available on employee-owned devices which helps those on the go get things done including submitting timeccards and finding contact details
- Moving Made Easy (UK): A custom-built digital workplace based on Office 365 managing many of the core business processes around selling properties
- NEXTDC (Australia): A learning programme to teach digital workplace skills to employees based on a framework of five digital workplace ‘building blocks’ , with each building block mapped to use cases, tools and company values
- TransGrid (Australia): A desktop and mobile app to support employee safety and compliance in operating heavy machinery out in the field
- Vodafone Germany (Germany): An improvement to an intranet to support call centre agents to offer personalised advice to customers on tariff options, leading to a reduction in average call times
Hall of Fame winner
A special new category celebrating organisations who have won Step Two Awards on multiple occasions, demonstrating sustained innovation and excellence:
- MITRE Corporation (USA) Prolific innovators, they’ve won awards five times over the life span of the awards, a huge achievement, and a demonstration of the power of sustaining constant enhancements.
Obtain insights from the winners
You can browse the winners on the main Awards page, narrowing down to the specific insights you need to succeed.
Then get the full insights into all these winners by obtaining a copy of the 2018 Intranet and Digital Workplace Showcase report. This provides the insights you need, in a format that you can easily dip into as required.
Agency and vendor credits
Congratulations also to the following agencies, consultancies and vendors who were involved in the winning entries:
- Agnes Molnar (Danish National Police)
- ANROM Social Business (Vodafone Ukraine)
- Blue Dock (Danish National Police)
- Codesigned (Cox Communications)
- CompanyNet (Scottish Water)
- Content Formula (Moving Made Easy)
- DMI (3M)
- Elcom (Ascham)
- Empired (Marine Rescue Queensland)
- Fujitsu (Scottish Water)
- Genuine (MITRE Corporation)
- Rightpoint (3M)
- Scribble and Think (Ascham)
- Shinebox (3M)
- Sorce (South Wales Police)
- Wizdom (Ramboll)
Enter next year!
Our congratulations to this year’s winners, and many thanks to all the organisations, agencies, teams and individuals that contributed.
You deserve a trophy! If you’re currently doing great work on your intranet or digital workplace, visit the Awards page, and sign up to be notified when next year’s Awards opens for entries in April 2019. We’re already excited about what next year’s submissions will bring!