Collaboration tools are spreading through organisations. Wikis, team spaces and discussion groups are being used in ever-greater numbers.
For many staff, this means they are involved in several different collaboration spaces. This might include a project space for their current work, another for a committee they are a member of, as well as a wiki they are contributing to.
This can get confusing. In the worst case, each of these collaboration tools is running on a different platform, hidden away in a different corner of the organisation.
Collaboration tools are only successful if they are used, and regularly. The harder it is for staff to keep track of their spaces and gain access to them, the less they will be used.
This is where the intranet should be playing a valuable role as a ‘gateway’ to the growing number of collaboration tools. This goes beyond just providing a few links on the home page.
[CM Briefing 2009-15, read the full article]