It was my great pleasure today to be the opening keynote at the KM Singapore conference organised by iKMS on 1 September 2011.

My key points:

• Intranets need to move beyond being merely “useful” to becoming “essential”.
• In the KM space, technology has had a poor track record.
• Technology has changed (for the better), and we’ve now got the wisdom to do great things.
• Intranets can support KM, for both explicit and tacit knowledge.
• Intranets of the future are smart.
• Intranets of the future join the dots.
• Intranets of the future understand people.

And a “blip video” recorded straight after the session, touching on some of the more controversial points…