Filed under: Intranet and digital workplace awards
The 2024 Intranet and Digital Workplace Awards reveal a diverse set of intranets and digital workplaces across different projects and initiatives. Very different organisations of various sizes and across contrasting industry sectors have adopted a range of approaches and tactics. All of them, however, provide highly valuable information and inspiration for intranet and digital workplace teams.
One question we get asked every year, however, is: what technology platforms did the winners use?
While there’s a lot more to a winning solution that the underlying platform, it’s nonetheless a practical question that intranet and digital workplace teams (and the stakeholders they report to) want to know.
So, here is the answer:
What the 2024 Award winners used
| Winner | Brief description | Platform used |
|---|---|---|
| Anglicare Sydney | Delivering an intranet via a best-practice roll-out | Interact |
| Comcast | Delivering a consumer-grade intranet at scale | SharePoint, Viva Engage, Viva Connections, Coveo |
| Dept of Education Western Australia | Transforming content through strict governance | Liferay, ServiceNow, TRIM, Orbeon |
| Duke Energy | Evolving a world-class intranet with new features | SharePoint Online, Viva Connections, Microsoft 365, TyGraph |
| EY | Reimagining a complex global knowledge platform | Adobe technologies, Elasticsearch |
| Fragomen | Transforming a specialist knowledge library with search | SharePoint Online |
| Grant Thornton USA | Building an innovative knowledge hub | SharePoint Online (SPFx), Coveo |
| Guardians of NZ Superannuation | Executing a model intranet project | SharePoint Online, Microsoft 365 |
| MAN Energy Solutions | Improving an intranet with data, research and feedback | Omnia, SharePoint Online, Microsoft 365, Matomo |
| Ogletree Deakins | Taking a law firm intranet to the next level | SharePoint Online, Infodash platform, Upland search platform, APIs for integrations |
| Scope Group | Overcoming challenges to merge three intranets | SharePoint Online, MS Clarity |
What does this tell us?
A number of conclusions and observations can be made:
- There are alternatives to Microsoft 365 or SharePoint Online. While Microsoft solutions dominate the intranet and digital workplace space, some winners are working with other products including Interact, Liferay and Adobe Experience Manager.
- The full Microsoft 365 suite is being explored. Organisations using Microsoft 365 and related solutions are going beyond just SharePoint and utilising the full suite of tools including Viva Engage, Viva Connections and the Power Platform.
- Some organisations are using customisation. Despite many organisations limiting customisation as much as they can, many are also choosing it as an option if SharePoint or their chosen solution doesn’t meet a particular need.
- Many are choosing to integrate leading search solutions. Many organisations with more complex search needs are choosing to integrate a specific search product such as Coveo or Elasticsearch rather than relying on Microsoft or out-of-the-box search capabilities.
Want to know more? The 2024 Intranet and Digital Workplace showcase report contains extensive details (and screenshots) on each of the 11 winning entries. See what the winners have done, and how they’ve used the technology on offer to have great impact.
