Filed under: Intranets
My KM Column article for February (released a day early) covers implementing online forms, in the context of a corporate intranet. To quote:
Online forms should be a key component of all corporate intranets, as they deliver clear productivity benefits and cost savings. Few organisations, however, have taken the next steps beyond simply publishing forms in PDF format.
This article discusses some of the reasons why online forms have not been more widely deployed. An incremental approach is then outlined for implementing online forms. This is designed to minimise the cost and effort required at each step, while maximising the benefits delivered.