Filed under: Intranets
Many organisations have staff who don’t sit at desks or in front of PCs. The challenge is how to give them access to the intranet, so they can easily complete common tasks, such as applying for leave.
Several approaches were outlined in the earlier article Intranet kiosks or remote access?. This highlighted the benefits gained by giving staff access to the intranet from outside the organisation, such as from home.
This enables staff to look up information and do transactions in their own time, as well as making it simple to confer with their partners or family.
In a large organisation, providing this type of remote access may seem daunting. While the technology hurdles have been greatly reduced, there is still a significant change management effort required.
Without this, staff will struggle to master often unfamiliar technology, and the investment in remote access will deliver few benefits.
This briefing outlines a number of practical tips and suggestions on how to roll out access, drawn from real-world projects.
[CM Briefing 2010-09, read the full article]