Filed under: Intranets
My second CM Briefing for May looks at the paradox of delivering to isolated staff. To quote:
Staff in geographically isolated locations are most reliant on information sources such as intranets. In practical terms, however, these staff are the hardest to reach. This is a central paradox for intranets, and while there are no easy answers, there are some practical steps that can be taken to better meet the needs of these isolated staff.