In the old days, corporate news and information was communicated on paper, either as internal newsletters or a company newspaper. Created weekly, monthly or quarterly, these paper communications were delivered to staff desks or pigeonholes.

In the modern era, communication is electronic, except perhaps for field or shop-floor staff. Newsletters have been converted into PDFs, and are emailed out or posted to the intranet.

But is this really a great advance? Or has a 20th century practice been replicated in the 21st century without any real change?

Limits of paper

Electronic newsletters can take many forms, from plain text in an all-staff email to simple PDF updates or beautifully formatted documents.

Regardless of the format or method of delivery, electronic newsletters suffer from a number of significant issues:

[February article, read the full article]