I was co-facilitating the Intranet Leadership Forum workshop in Melbourne today, and we started the day with a discussion around collaboration. We covered a variety of questions, but one key topic was: how do we make collaboration work well?

In five minutes the group had brainstormed the following list:

• involve key stakeholders
• training
• find out what people need
• single sign-on
• communicate
• define role of collaboration
• make it easy to use
• build trust via some security
• user testing
• when complete, get rid of collaboration spaces
• establish owner
• governance
• demonstrate successes
• ongoing remarketing
• get champions
• target ideas and opportunities
• value for users

Need I say more…