When planning improvements to an intranet, two main approaches can be taken: the ‘big bang’ and evolutionary approaches. The big bang approach involves making a single, site-wide change to the design and structure of the intranet as the old site is replaced by a new one. In contrast, the ‘evolutionary’ approach makes gradual changes over time, evolving the capabilities and design of the current intranet.

This article discusses the differences between the big bang and evolutionary approaches to intranet development. Guidelines are provided on when to use each approach, along with a range of practical tips and suggestions.

Is it time for a change?

Intranets are most successful when they align closely with both business and user needs. The earlier article, Five minute intranet self-evaluation, provides a range of criteria to assess the state of your current intranet. This can help determine the areas where your intranet could be improved.

Taking a big bang approach

The big bang approach involves replacing the current intranet with a new one. It is called the big bang because it seems to users that the change happens all at once.

The process for creating a new intranet will be familiar to many intranet managers. It usually starts with the creation (and approval) of a business case, which is followed by more detailed documentation of the requirements. Then a new intranet is designed to meet those requirements, and a suitable content management system (CMS) is selected. The new intranet is then built, and possibly integrated with other business systems. Finally, it is tested and ideally refined, before being launchd across the organisation. This process is accompanied by internal publicity efforts to inform staff of the launch and new features, and training to ensure they know how to use the new site.

[Read the full article, written by Sarah Owen.]