Our KM Column article for December has been written by both Donna Maurer and Tina Calabria, and it explores how to continuously improve your intranet. To quote:
The amount of work involved in designing a new intranet or redesigning an existing intranet is minor compared to the time needed to maintain an effective intranet over the longer term. In fact, it is common for the initial excitement of a new intranet to fade away as the reality of day-to-day maintenance and the challenges of improving the intranet become apparent.
This article outlines 10 practical ways that an intranet can be improved incrementally without yet another redesign. Although some of the methods may require mini-projects to be set up within the intranet team, many of the methods can be applied alongside the team’s usual maintenance activities.