We understand councils

Local government agencies (councils) are uniquely interesting organisations to work with. They provide literally hundreds of services: rubbish, licenses, park management, parking inspection, dogs, plus much more. They also have the most direct connection with the general public of any level of government, and have the greatest impact on people’s lives.

We’ve worked with councils throughout Australia, which has given us an opportunity to build a good understanding of organisational needs and challenges. We look forward to further building this experience in future projects, and helping to transfer best practices and innovative solutions between councils.

How we can help

We have provided a range of practical services to councils, including:

  • Helping to select new website and intranet platforms, including determining business requirements for a new CMS, and providing a short-list of potential solutions.
  • Developing an intranet strategy, helping to position the intranet as a core business tool to support council operations.
  • Creating a knowledge management strategy, by aligning business and staff needs and creating a common vision.
  • Building in-house intranet knowledge via our mentoring and advisory services.

Get in touch, and we’ll happily drop by for a chat.