Image from Shutterstock In recent years, the focus within organisations has been on the customer. Large corporations have “customer experience” teams, who have transformed everything from customer-facing websites and mobile …
I was honoured to be the opening keynote presenter at IntraTeam Event 2015 today. This is a wonderful conference, held in Denmark, a country that really gets the intranet. The …
Design can transform the way we work, from fixing usability issues to uncovering new business solutions.
The start of a new year is an ideal time to plan the next round of intranet improvements.
Over the last few years the popularity of external social media has had a significant influence on intranet design and direction. There has been the rise of enterprise social networking, …
Dashboards are an excellent way of providing a simple overview of information relating to operations or performance, usually incorporating considerable amounts of data originating from multiple sources. Delivering dashboards through the …
While intranets can’t prevent disasters, they can mitigate a wide range of business risks.
Teams need to cut through religious wars to make the most of both new and old ideas.
Video can increase the richness of internal communications, and foster staff engagement.
A new group intranet brings together a diversity of staff at Australia’s largest membership organisation.
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