In 2001 we published our first, and seminal article How to evaluate a CMS. This shot to the top of the charts, and it remains…

When designing intranets or websites, it is helpful to have some rules of thumb to follow when making decisions. Over time, many of these have…

The ‘three clicks rule’ is perhaps the most widely known web design principle, but it’s a myth.

Metadata is a topic that almost invariably comes up when creating or refreshing a website or intranet. While basic metadata is routinely captured by most…

While basic metadata is routinely captured by most publishing tools, there is still widespread confusion about its uses and limits.

A simple rule of thumb when planning a site redesign is that the new site will be no more than 20% different from the current…

We all know accessibility is important, but precisely how does one make a website or intranet more accessible? Often what is needed is a pragmatic…

Beyond using HTML, intranets and websites have very little in common.