How long should the intranet homepage be?.

Intranet homepages are always contentious. In most organisations, every stakeholder would like a piece of this valuable real estate, and debates rage around the overall…

Identifying staff tasks.

Understanding common and important staff tasks underpins every aspect of intranet design and management.

Eight intranet design mistakes.

Intranet projects are challenging at the best of times. Sites are large and content rich. Project teams are often thrown into the deep end, with…

Eight intranet design mistakes.

Intranet projects are challenging, and it’s easy for teams to fall into common traps that can undo the good work being done.

The three clicks myth.

When designing intranets or websites, it is helpful to have some rules of thumb to follow when making decisions. Over time, many of these have…

The three clicks myth.

The ‘three clicks rule’ is perhaps the most widely known web design principle, but it’s a myth.

Some testing is better than none.

Ideally, all intranet design projects should adopt a design approach which consults with users throughout the process, from identifying needs to input and evaluation of…