When it comes to intranets (and information management in general), there is always a temptation to put in place simplistic rules, or to pursue simplistic…

Explores the options for migrating content as part of a site redesign, giving tips and suggestions.

There are two common ways of editing content in a CMS, and each has its strengths and weaknesses.

Before personalisation can be implemented, underlying LDAP or Active Directory implementations need to be cleaned up.

There is a ‘rule of thirds’ that can be used to categorise the main types of forms that exist on an intranet.

We are looking for the product that is the best fit to the organisation’s needs. What is rarely recognised, however, is that while we are…

Efforts should be targeted at improving the quality of key information, while applying lower standards to the majority of intranet content.

When deploying a CMS across the whole organisation, the rule is: the more users, the simpler (and more usable) the system should be.

The unspoken truth is that workflow often doesn’t work well in practice, leading to the question: is workflow the wrong metaphor?

While content reuse may be a goal of many CMS projects, it is often complex to implement in practice.