This briefing outlines some practical steps that all organisations should take to help business areas and staff make the best of collaboration tools.
Archives for collaboration
In the short-term, a ‘gardening’ approach to collaboration must be taken, encouraging good uses and cleaning up dead sites.
There is no one-size-fits-all collaboration solution and a portfolio of technologies should be put in place.
Collaboration tools are vital, but left unmanaged, their spread can be anti knowledge sharing.
This article explores the use of online chat in business and describes a case study of the use of instant messaging within a national enquiry…
To be truly effective, intranets need to address three fundamental purposes: content, communication and activity.
This article introduces two critical success factors for intranet discussion forums: a clear purpose, and a common community.