Archives for Document & records management

How staff look for documents.

You need to understand how staff look for documents in a business setting, in order to design suitable systems and classification schemes.

Rolling out a records management system.

This article presents a new perspective to rolling out a records management system, highlighting three critical success factors: the system, classification scheme and message.

Is it DM or CM?.

This briefing helps to dispell the widespread confusion in the marketplace between document management systems (DMS) and content management systems (CMS).