You need to understand how staff look for documents in a business setting, in order to design suitable systems and classification schemes.
Archives for Document & records management
Rolling out a records management system.
This article presents a new perspective to rolling out a records management system, highlighting three critical success factors: the system, classification scheme and message.
Evaluating Caloundra City Council’s EDMS classification.
Usability testing Keywords for Councils classification produces surprising results.
Definition of information management terms.
This briefing provides an at-a-glance definition of terms for a range of information systems, including CMS, DMS and RMS.
Is it DM or CM?.
This briefing helps to dispell the widespread confusion in the marketplace between document management systems (DMS) and content management systems (CMS).