This article explores the human face of collaboration, touching upon a range of enterprise issues and considerations.
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Successful collaboration requires support.
This briefing outlines some practical steps that all organisations should take to help business areas and staff make the best of collaboration tools.
Start by ‘gardening’ collaboration.
In the short-term, a ‘gardening’ approach to collaboration must be taken, encouraging good uses and cleaning up dead sites.
Establish a portfolio of collaboration tools.
There is no one-size-fits-all collaboration solution and a portfolio of technologies should be put in place.
Segmenting staff information needs.
There are three main facets that can be used to segment staff needs for information: job role, business unit and geographic location.
Taking the best of both worlds.
A little while back I wrote an entry on enterprise 2.0, characterising the conflict between the libertarians and the corporate suits (noting the deliberate stereotyping)….
Enterprise 2.0: working in the middle ground.
It’s been interesting to observe how the battle lines are shaping up between the evangelists of enterprise 2.0 on the one side, and those perceived…
Personalisation vs segmentation.
This briefing draws a clear line between two separate functionalities: personalisation and segmentation.
Does it make the planes fly?.
A few weeks ago, I participated in an intranet conference in Sydney. One of the speakers was Cushla Dawson from Air New Zealand, and she…
Three levels of information management.
Information must be managed on three levels within an organisation: corporate, team and individual. Tools and processes must be provided for each of the levels.