Rebecca brings an infectious enthusiasm and energy to the intranet space. Drawing on her 14 years of experience in the corporate sector, she has helped many teams to revitalise their intranets.
With a large part of her career spent in the corporate world, Rebecca is the most experienced consultant on the Step Two team. Working for a diverse range of clients in the energy, government, university and large corporate environments, Rebecca’s strengths lie in quickly understanding the organisational environment and coming up with practical yet innovative recommendations to take your intranet to the next level.
She has excellent communication and problem solving skills and has a proactive approach to process and methodology improvements in business.
Rebecca has spoken at conferences in both Australia and the US. As a certified trainer, she regularly runs one day practical workshops on intranet strategy and design, practical intranet governance and in-house writing for the intranet workshops.
She is also the Manager of the Brisbane chapter of the Step Two Forum (a professional community for intranet managers and their teams).
Rebecca has worked with a extensive variety of clients including:
ACT Health, Australian Bureau of Statistics, Boehringer Ingelheim, Brisbane City Council, Bupa, Child Support Agency, Coca-Cola Amatil, Commonwealth Bank, CRS Australia, CS Energy, Department of Agriculture, Fisheries and Forestry (DAFF), Department of Primary Industries, Energex, Ethical Investments, Flight Centre, Macquarie University, QInvest, Queensland Treasury, Queensland University of Technology, QR National, Residential Tenancies Authority, RoadTek, RSL Care, University of Western Sydney, Sydney University, Toowoomba Regional Council, Woollahra Municipal Council plus many more.
What others have said
We have worked with Rebecca and the Step Two team on a whole range of projects for over ten years. The combination of expertise and pragmatism has kept our team going back to them through the evolution of our digital workplace. They’ve helped us to plan and deliver significant changes and improvements, and to build our network with other intranet teams through forums and their annual conference.
- Natalie Ryan, Associate Director (Acting), Digital Marketing, Queensland University of Technology (QUT)
Rebecca and the Step Two team have been superb. Their knowledge and experience in the digital workspace has helped guide us down the right path for our organisation. They’re flexible, fast to respond and never lose sight of the end user in any of our discussions.
- Bronwyn Pearce, Communications Manager, Bank of Queensland
Wanting to make our SharePoint based ‘Learning Library’ more user friendly and widen our user base, we reached out to Step Two for some UX help. Enter Rebecca and Step Two to our project team. Within a few meetings we could see the potential Rebecca would bring to our update. Fast forward a couple of very smooth, conversation filled months and we released the update to our educator community. We are very proud of the work done, and know that it would not have led to an increase in users if we had not used Rebecca and Step Two. During our time working together Rebecca amazed me how quickly she understood our project and its unique issues and constraints, the ease in which she collaborated and communicated with us, and the professionalism she brought to our product. I’d work with Step Two and Rebecca again in a heartbeat.
- Pip Cleaves, Lead Learning Designer, NSW Education
Rebecca is one of the best consultants I’ve had the pleasure of working with. She has always provided excellent advice and support and all the projects we have worked on together have had terrific outcomes.
- Pita Norris, Internal Communications Manager, Powerlink
Step Two have provided a valuable and much needed service to our intranet content authors by clearly demonstrating techniques and aspects to consider when authoring content. The training has given them hands-on experience, reviewing and re-writing their own content and getting real-time feedback for areas of improvement. With these new techniques our authors can now start the journey of content improvement which will in turn create a better intranet experience for our people at Bupa.