Catherine Grenfell, Community Manager

Catherine is the ‘super-connector’ at Step Two, and it’s her job to know who’s doing what in the intranet space. She heads up the Step Two Forum, bringing intranet teams together to share insights and experience.

Her journey with intranets began in 2001, developing a HR intranet at AMP. From this humble start, Catherine became one of the most experienced intranet managers in Australia.

Catherine has a unique ability to foster teams and communities, and to build stakeholder engagement. She is also passionate about developing organisation-wide initiatives such as collaboration teams, innovation groups and change communities.

Out of work Catherine tries and fails to keep up with her husband Stephen, on bike rides and bush walks. She is also the proud owner of a Miniature Schnauzer, Rosco. Whatever you do don’t get into a conversation about dogs with Catherine as you might never get away!

Catherine in action



What others have said

The Forum has been a saving grace to me. I joined a very technical intranet team and felt a little lost by the knowledge around me. I saw a card that had Step Two Forum on it followed the link in the internet and embarked on a fantastic journey ever since.

The Forum has empowered me to be a contributor to our intranet team, the tools and techniques provided by Step Two are clear, simple and easy to apply, and it is great to talk to so many diverse companies and share knowledge, tips and ticks with lots of laughs along the way.

- Michelle Weir, Intranet Search and Content Specialist, ANZ

We’re a small team with a big task of building an intranet for a university. The ILF gives us access to the thought leadership of Step Two and a wealth of ideas from people who were in the thick of it just like us.

- Warrick Glynn, Internal Communications Manager, La Trobe University

The ILF has given me access to a wealth of ideas and experience that I could not have found elsewhere. Group discussions are lively and honest and it is great to hear from people from different types of organisations and professional backgrounds.

I have picked up valuable tips for our own redevelopment project in the areas of IA design, usability and technology selection that I hope will contribute to the overall success of the project.

- Alison Warhurst, Applications Officer, Human Services Network

The benefits: the ability to refer to other people working in the same industry and keeping in touch with best practice and where things are moving, and having Step Two as experts in their field to facilitate and assist.

- Kelly Browne, Web Technical Manager, Human Services

Catherine has spent many years consulting on intranets – her deep experience and knowledge of all things intranet makes her advice and knowledge invaluable. She is good at conveying complex information in an engaging, enthusiastic and simple manner, and gets to the crux of the matter very quickly. Catherine has many contacts in the intranet field and is always abreast of best practice in intranets across a range of industries. She is a great go-to person for finding out the latest trends and helping to solve your particular problems. Also, she’s just nice!

- Francine Buchanan, Internal Communications Advisor, World Vision Australia