International events
Comments from participants:
Intranet Honeycomb: a New Model for Extracting the Best from your Intranet
New Zealand, August 2007
"Excellent. Really respected the speaker - very pragmatic"
"Really useful. A good thing to run, thanks"
"Fantastic day, will be great info to get us started."
"Great presence. kept everybody involved"
"Very good. Has obvious experience in this area. Confident, non judgmental, helpful, cheerful. Excellent."
"Excellent usable information"
"Engaging, knowledgeable, great"
"Too much VERY useful stuff"
"Very good at relating own experience to the attendee's situation"
"I found huge value in this workshop"
"Well worth the time to attend! Thanks"
"Great."
"Excellent background knowledge and skills for running the workshop"
Managing and Growing Your Intranet
Wellington, May 2007
"Great. The course covered stuff that I NEED to know in relation to our intranet project."
"Questions answered, lots of interaction and knowledge sharing."
"Good, involving workshop. A lot to fit into 2 days!"
"Thank you - for shining a light in the darkness."
"Very enthusiastic, highly energetic - fantastic. Great to see such pride in intranet management and design."
"Excellent course, well communicated covering a broad range of current topics."
"Engaging presentation encapsulates a broad range of topics with plenty of practical advice to take back to the workplace."
"Good balance of discussion/sharing and getting information provided."
"Really good. Lots of good detail about things I'm interested in and lots of good informal discussion in the group."
"Fantastic! Loved every minute."
"I was in need of the card sorting and card-based classification evaluation - thanks. Will try it on Monday."
"Fantastic, learned a lot of useful techniques that I didn't even realise that I needed to know. Gives me skills to work with to progress my own ideas."
"Good range of topics - and yes we can't cover everything in 2 days but glad you did touch on all sorts of topics on the intranet."
"I got a lot out of this workshop and will take plenty of ideas back to the workplace."
"Lot of common-sense and good ideas to put into practice."
"It's good to meet up with others from different fields working no intranets and not just comms people."
"Engaging and exceptionally useful comments."
"Great - very good at pitching appropriate to audience."
"Yep, useful - have a more defined vision and can see the worrying sections in our plan and put them right (suggest alternate plan)."
"Excellent course, well presented."
"Great course, lots of info!"
"Very worthwhile course."
"Great - well informed, lively and engaging."
Strategic Intranet Management at IA Summit
Vancouver, 23-27 March 2006
"Great session. I learned that intranet challenges are common and similar in most companies."
"Excellent session, too short, come back!"
"Very good, excellent discussion."
"The workshop was incredibly helpful to me, especially information on making the business case."
"Open communication amongst attendees was wonderful!"
"Very engaging, veryhelpful - the workshop overall helped me far more than I anticipated!"
"Great session with useful distillation of a broad set of relevant issues."
"Excellent coverage of issues to validate our current processes and states - as well as to challenge certain decisions we have made."
"I did receive actual value from the session, not only from the attendees, but also from your guidance."
"Very interactive & well polished!"
"Informative - very impressed by the amount of content shared."
"Good workshop - gave me tools and ideas that I cantake back with me and use."
"Really good slides and takeaways. Almost evangelical - nice work!"
"Good discussions. Passionate and real world."
"Useful info. I actually took notes - a rare thing. Lively informative discussions."
Managing and Growing Your Intranet
Kuala Lumpur, 27-28 February 2006
"Well organised and presented. Practical, all clearly defined and presented."
"Very good presenter."
"Excellent! Well done. Knowledgeable about all."
"The course is excellent."
"Great workshop, learnt a lot about my own intranet's current state."
"Excellent speaker, clear and informative."
"Very enlightening workshop, hope to attend another session in the near future."
"Well organised course. Very good knowledge, content and interative."
"Good concepts, good experience, good audience."
"Excellent course, very useful for my job. Well structured and organised."
"Glad I attended this workshop. Excellent."
"Great, just what I expected. Speaker knowledgeable in subject."
"Good and clearly outlined. Whole workshop made a lot of sense because of this."
"Great, was focused, timely and clear."
"Provide valuable knowledge on the intranet and the works. Knowledge and information shared helped immensely."
"Sharing of documents and materials will be very helpful in the future."
Web Content Management
Singapore, 19-20 January 2006
"Now I have a clear understanding of what's important and what not to have in a CMS."
"The programme pretty much covers what I need to know. Since I've no previous experience with CM, this programme is definitely an eye-opener and definitely relevant to my job scope in marketing/communications area. Thank you!"
"The workshop provided me with valuable knowledge, to share with my organisation."
"Well organised and interactive."
"James shared a lot of knowledge and honest opinions."
"Very good, gained in-depth understanding of CMS."
"Good structure and organisation of the workshop."
"Excellent workshop with good interactivity. Keep up the good work."
"Very good sessions and interactive."
"Very informative, many useful tips and suggestions."
"No wonder you keep on travelling around the world, you really like your work. Keep it up!"
"The presenter is good and well prepared for his presentation. Very helpful."
"Well organised. Excellent."
"Very knowledgeable, enthusiastic."
"Very good presenter with extensive knowledge."
"Very useful for our needs and project. Appreciate the non-technical approach."
"A great couple of days, and refreshing to have someone using plain language and bridging the technology - content gap. Will definitely help us to make better decisions in the months to come."
Beyond Intranet Design
Brunei, 16-17 January 2006
"Very good workshop, improved my knowledge on how to implement an intranet effectively."
"Excellent and knowledgeable."
"The course has opened me up to the importance of the intranet within the corporation, and that it requires as much consideration as the company website."
"I shall recommend this course to supervisors to further understand the tasks of the intranet team."
"Presenter has explained well with regards to all topics covering intranets and CMS."
"The course topics are excellent and the documentation is very useful."
"This is a very good and useful course."
"Excellent, relevant to my job scope."
"Accommodating, helpful, consultative, knowledgeable."
"Excellent for intranet managers. Fits my purposes."
"Excellent, good understanding of the technology."
"Very informative, and gave me lots of ideas to improve our intranet."
"Extensive knowledge on CMS and intranet design aspects, especially from public sectors in different regions."
"Very useful. I will pursue more contact with the class leader."
"Very good. Would like to get back to his classes in the future."
Usability and IA Fundamentals
Kuala Lumpur, 5-6 December 2005
Excellent course. Good and knowledgable.
Excellent presentation and impartation of useful and related knowledge, especially regarding usability testing and usability evaluations.
Good clarity. Remarkable presentation.
My attention span is not usually very long, but the activities helped me stay focussed.
The presentation was very good and clear.
Good course. Highly recommended for end users and designers.
Video clips might add more impact to the presentation.
Very good and interesting. I liked the hands on aspects of the course and wish there could have been more of them.
Web Content Management
Brunei Darussalem, 19-20 September 2005
"Excellent presentation."
"Great workshop!! Fed us very well - intellectually as well as calorifically."
"Well organised workshop with excellent materials. "
"Excellent speaker with wide knowledge and experience on CMS."
"Helpful and knowledgeable. Keep up the good work! "
"Very good, direct and can be easily understood."
"The workshop has helped me to understand more on what is a CMS. How to be more analytical on our requirements in order to get the right CMS for my organisation."
"Knowledgeable, able to make topics more understandable and less boring even though some of the topics are 'heavy'."
"Very clear and well-understood presentation."
"Excellent two-day course. I've actually learnt what I felt to be the essentials of CMS and the management of IT systems (procurement)."
"Excellent speaker. Well rounded in approach with good examples."
"Good structure, organised, open to and encouraged comments and clear-spoken."
KMWorld & Intranets
San Jose, 14-17 November 2005
"Knowledgeable about topic and good at pulling attendees into discussion. Very approachable!"
"Practical info on needs analysis techniques. Open discussions on all topics."
"Lots of great, useful information. Validated the work we have done on our intranet."
"Practical experiences of James helped make information on slides more useful. Interactive nature of workshop very good."
"Engaging. Very knowledgeable."
"Very good session - I am fairly knowledgeable in this area, but I still learned a lot and god some new ideas."
"Excellent overall - would recommend (and I'm a bit conference jaded)."
"Great job! Lots covered in short time, but concepts nicely documented in handout."
"Good to challenge or debunk traditional notions of intranets and concepts."
"I greatly enjoyed the workshop. You made information extremely accessible."
"Honest, funny and articulate."
cmf2005
Denmark, 8-10 November 2005
"Well presented & coherent."
"Good engaging presentation."
"Great 'walk through' of how to make a requirements spec."
"Easy, understandable and essential information!"
"Great introduction."
"Good - very informative. All very useful."
"Very informative and lively."
"Clearly presented and useful. Good, relaxed style."
"Very informative. Gave a good 'toolkit', which is what I needed/came for."
"Good presentation. Very broad coverage of subjects. Good structure."
"Great input. Valuable."
"Very useful to combine with personal experiences with CMS."
"Very good briefing."
"Great tutorial, excellent presentation."
"Good sound advice. Good plain language/presentation."
"Very interesting! A+"
"Valuable knowledge before buying a CMS."
"Good stuff. This course brings up some important points."
"Really interesting. Liked the format."
"Both actual and relevant for me and my company."
"Good and concrete presentation, useful information."
"Good presenter, good interaction with the people."
Planning, developing & implementing intranet redesign
Auckland, 17 August 2005
"Excellent, very practical."
"Useful and usable!"
"One of the best presenters I have worked with."
"Motivating and inspiring. I feel I have a bit more context on where to start now."
"Inspirational. Great to find a framework against which much of my thinking over the past couple of years can be assessed."
"Motivation. Today I ran a 45 min workshop with the team I work in using key ideas that were crystallized for me in the workshop."
"Very much appreciated the use of other delegates experience in group activities."
"Great! I found it great to be with someone who appreciates that there are many active techniques make for a better learning environment. Keep up the good work."
Beyond Intranet Design masterclass
Kuala Lumpur, Malaysia, 4-5 July 2005
"Very good. Glad I participated."
"Excellent. Gives his best and unselfishly shares information."
"Good, and interesting topics/skills had been gathered."
"I can now analyse how to deal with intranet design and development scenarios."
"Very informative, got me thinking I have lots of other problems to tackle before re-designing."
"Very, very informative and interesting."
"Very good and useful course."
"Overall very useful."
"Very knowledgeable and manages the class very well."
"Helped me to get a better way on how to develop my organisation's intranet."
"Good exposure to intranet concepts/design."
"Very clear in delivering the topics."
"More confident in redesigning a useful intranet."
"Very good course. Got a clear picture about intranets."
"Good course that's improved my knowledge of intranet design."
"Friendly, easy to get along with."
"Good presentation method - with mix of good activities and experience sharing."
Web Content Management workshop
Kuala Lumpur, Malaysia, 9-10 May 2005
"Very systematic approach to something that can be very subjective at times."
"Value for money!"
"Gave me a better understanding of what CMS is all about."
"Very good, informative."
"Very good presentation, very good conversation. Excellent two day workshop."
"Knowledgeable presenter, friendly in giving comments/tips."
"Relevant to those who really want to know about CMS in detail."
"Useful and interesting course."
"Able to create 2-way communication and very knowledgeable."
"This course is excellent for those who require a CMS."
"Well structured and informative."
"James has good discipline and time management. Good presenter."
"Good content, good slides, good notes."
"Good and thank you."
"Well organised and structured."
"Friendly and willing to accept opinions and comments."
"Thumbs up!"
Web Content Management workshop
Singapore, 30 March to 1 April 2005
"This is the third CM course, and this is the one I have gained the most in terms of understanding CMS. Comprehensive! Practical!"
"Every aspect covered was useful and would definitely help me in developing a business case, working out the tender specs and dealing with CMS vendors back at the office."
"Trainer has taken & answered all questions, or given solutions to questions with no direct answer."
"Good! Lecture notes and worksheets were useful."
"James has an excellent knowledge of the content/subject matter; good people skills. Sufficient interaction during the lesson kept the sessions interesting."
"Good, informative, relevant to work."
"Knowledgeable, good presentation/speaker skills."
"Besides covering the technical aspects of CMS, the workshop also touched on other non-technical factors that would determine the success of the project."
"Structured, clear, friendly, helpful!"
"Good intro to WCMS."
"Very well structured and organised."
"Clearly presented the objectives of the workshop; good sense of humour; managed to bring everyone to his attention."
"Workshop met personal objectives. Very organised and structured."
"Excellent, able to keep everyone focused and interested."
"The workshop is beneficial to me as a webmaster, as we get to really know how to work out good requirements/key selection criteria for a CMS."
"Knowledgeable, friendly and provided useful insights on CMS and related concepts. Good work!"
"Personally, this workshop has been excellent in helping me to get a clearer view on CMS and all aspects related to it. It's just was I've expected for this kind of workshop. An excellent workshop for the novice and those who would like to know more about CMS."
"This CMS workshop was very helpful for us."
"Confident, knowledgeable and good presenter."
Techniques for Building a Better Intranet
London, 29 November 2004
"Activities were very useful in putting the theory into practice - made it more meaningful.
"Very good mix of lecture and workshop."
"Overall guide on building a better intranet. Advice on techniques, creating an attractive intranet site. Interesting experiences communicated to the audience."
"Very good. Clear and interesting."
"Good mix of theory and interactive sessions."
"Clear structure. Experienced speaker with a lot of case-studies to rely on. Very good presenter!"
"Good workshop as I am new to the subject."
"The results of the workshop are very helpful for my daily work."
"Good pace, good activities."
"A good workshop, well organised."
"I found the whole day very useful."
"Very good, enjoyed his presentation."
"I thought it was all useful, good pace and practical tasks."
"I am glad I attended this workshop, I learnt a lot."
Managing and Growing your Intranet
Auckland New Zealand, 18 & 19 October 2004
"Excellent workshop. I have got so much out of it."
"Good blend of activity & passive learning."
"Very useful. Felt I could go back to work tomorrow and implement many of the things learnt."
"Very practical and relaxed. A lot of material covered that can be used on a daily basis."
"I would recommend both James & the course structure to any intranet manager/editor regardless of their own perceptions about skill level and expertise."
"Very clear and easy to understand."
"Very stimulating and interesting. Got much more out of it than expected."
"Everything very topical - just wish I attended 6 months ago!"
"Great delivery, great material - invaluable for companies looking at creating an intranet."
"Extremely helpful for both those who have an intranet & those that don't yet have an intranet."
"Would highly recommend to anyone looking at creating an intranet or revising their current version."
"Very informative - it will help our organisation in our redevelopment."
"Great course. Very interactive & James was very good at engaging people. I was impressed at the level of interaction of most of the participants."
"Well worth attending the course."
"Enjoyable, focused my thinking on the nuts and bolts practicalities of what we are trying to achieve."
"You have basically given me the business arguments to give to my managers to do this thing properly! Thanks."
"Well run, great info."
Techniques for Building a Better Intranet
Auckland New Zealand, 30 June 2004
"Well structured mix of interaction, activities, presentation."
"Many thanks. Really appreciate your passion for this work. Feel much more capable & inspired to deal with our intranet issues."
"Excellent. Really enjoyed James' workshop, didn't turn off or lose interest once!"
"Really enjoyed it. Probably the most useful coruse I've been on. Has real lessons & practical solutions which are simple to implement. I'm looking forward to using what I've learnt."
"Excellent, well-paced methodology & presentation with good blend of instruction/practical work."
"Good down-to-earth approach!"
"Confidence building, challenging and/or reinforcing discussions."
"I am so glad I extended my conference stay that extra day to attend this workshiop. I can't wait to get back to work to get started putting this into practice."
"A wealth of knowledge and ideas on intranets. Thanks James for your enthusiasm and sharing your knowledge with us."
"Thoroughly enjoyed the workshop. Have come out with some good ideas."
"Very useful workshop - especially activities."
"Thanks James. A good workshop that has given me a better direction for future planning."
"You really know your topic & your openness is appreciated."
"A real treat to hear James speak so knowledgably about his chosen topics."
"Thanks so much, really appreciate a generally non-technical explanation about why intranets work. Just a smart thinker. Awesome."
"Very informative, got me thinking about a number of issues."
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