Content management services
Our content management services: at a glance
We work with organisations to select the most effective content management system (CMS) out of the many on the market. This includes assisting in identifying business requirements, developing scenarios, or assessing vendors. We can also provide a short-list of suitable products. Beyond initial selection, we can advise on best-practice approaches to CMS implementation.
(We are strictly vendor-neutral: we don’t have a CMS of our own, we don’t have alliances with any vendors, and we don’t custom-develop solutions.)
Content management is now seen as a key strategic requirement, with content management systems (CMS) being implemented as a core business system.
With hundreds of products available in the ever-changing marketplace, the challenge is to select the most suitable product, and successfully deploy it throughout the organisation. In this relately new field, the focus must therefore be on identifying and sharing best-practice approaches to content management projects.
Step Two Designs is the leading vendor-neutral content management consultancy in Australia. World-wide, we are recognised as one of the foremost authorities on CMS selection and implementation.
Our articles explore a range of CMS issues, and offer one of the largest repositories of publicly-available content management knowledge on the web. Furthermore, our Content Management Requirements Toolkit is the best resource available for organisations who are in the process of identifying their business requirements for a CMS.
We have a very strong knowledge of the Australian CMS market, and we maintain a list of all the vendors that operate locally. Use this as a starting point for your research, or contact us for some advice.
Demonstrated experience
Step Two Designs has produced a Review of Content Management for the NSW State Government, and is currently developing several Better Practice Checklists for the Australian Federal Government. We are also involved with a range of initiatives across Australia, and have spoken at many conferences on CMS issues.
James Robertson, managing director of Step Two Designs, is a member of the Advisory Board for the University of Washington CMS Evaluation Lab, and was recognised by CMSWatch as one of “20 leaders to see in 2003″. Step Two Designs has also been listed three times in the EContent 100 list, recognising our status as a world-leading content management consultancy.
Our services are strictly vendor-neutral, and we have no affiliations or associations with any product or provider.
Our services
We can provide a comprehensive range of consultancy services relating to content management, including:
Evaluating and selecting a CMS
- determining business and technical requirements
- evaluating CMS products and vendors
- providing a short-list of suitable products
- presenting in-house workshops on content management issues
- reviewing CMS requirements and tender documents
Implementing a CMS
- coaching and mentoring throughout the implementation project
- consulting on best-practice approaches
- providing supporting services, such as change management, usability and information architecture
Revitalising a CMS
- reviewing the effectiveness of the current CMS
- providing a comparison against current marketplace offerings
- identifying (often non-technical) activities that can be used to revitalise the system
Content management strategy
- developing an enterprise-wide CMS strategy
- providing all-of-government strategic advice
- facilitating the sharing of CMS knowledge between organisations
Find out more
As a vendor and product-neutral consultancy, you can rely on us to give independent, thoughtful and practical advice. Please contact us to obtain further details on our services.
