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	Roads and Traffic Authority (RTA) We won an open tender to develop a Knowledge Management System (KMS) for the RTA. This led to the creation of Frontline Help, an online knowledgebase for the Newcastle Call Centre. Feedback from frontline staff Comments received from the staff and the Newcastle Call Centre and Registries about Frontline Help. Testimonial from a Director Rod Tout, Director of Corporate Services, volunteered to write a testimonial on the system and the project to create it.

	For questions or comments please contact the Webmaster. Last updated 15 March 2004. © Copyright 2004, Step Two Designs Pty Ltd, ABN 99 081 019 623. All rights reserved. Intranet Peers and Intranet Roadmap are trademarks of Step Two Designs.