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	<title>Step Two Designs &#187; workflow</title>
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	<description>Beyond The Idea</description>
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		<title>Don&#8217;t try to boil the content ocean</title>
		<link>http://www.steptwo.com.au/papers/cmb_boilocean-2/index.html</link>
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		<pubDate>Sun, 11 May 2008 08:18:43 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
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		<category><![CDATA[intranets]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[content quality]]></category>
		<category><![CDATA[policies]]></category>
		<category><![CDATA[rot]]></category>
		<category><![CDATA[style guide]]></category>
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		<description><![CDATA[Too many approaches to improving intranet content are destined for heroic failure.]]></description>
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		<title>Is workflow the wrong metaphor?</title>
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		<pubDate>Tue, 01 Feb 2005 09:20:14 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[content management]]></category>
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		<description><![CDATA[The unspoken truth is that workflow often doesn't work well in practice, leading to the question: is workflow the wrong metaphor?]]></description>
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		<title>Where is the knowledge in a CMS?</title>
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		<pubDate>Sun, 04 May 2003 23:02:44 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
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		<description><![CDATA[In answering this question, light will be shed on the long-term value of a CMS in capturing organisational knowledge, and its role in a broader KM strategy.]]></description>
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		<title>Centralised or decentralised authoring?</title>
		<link>http://www.steptwo.com.au/papers/kmc_decentralised/index.html</link>
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		<pubDate>Tue, 02 Apr 2002 01:55:54 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[content management]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[authoring]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[content management systems]]></category>
		<category><![CDATA[decentralised]]></category>
		<category><![CDATA[governance]]></category>
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		<description><![CDATA[There is no 'correct' answer to this question.  To get the best business outcomes, you must understand the strengths and weaknesses of both approaches.]]></description>
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