In 2001 we published our first, and seminal article How to evaluate a CMS. This shot to the top of the charts, and it remains one of our most popular …

When designing intranets or websites, it is helpful to have some rules of thumb to follow when making decisions. Over time, many of these have become elevated into principles or …

The ‘three clicks rule’ is perhaps the most widely known web design principle, but it’s a myth.

Metadata is a topic that almost invariably comes up when creating or refreshing a website or intranet. While basic metadata is routinely captured by most publishing tools, including content management …

While basic metadata is routinely captured by most publishing tools, there is still widespread confusion about its uses and limits.

A simple rule of thumb when planning a site redesign is that the new site will be no more than 20% different from the current site.

We all know accessibility is important, but precisely how does one make a website or intranet more accessible? Often what is needed is a pragmatic view, based on real experience, …

Beyond using HTML, intranets and websites have very little in common.