I was honoured  to be the opening keynote presenter at IntraTeam Event 2015 today. This is a wonderful conference, held in Denmark, a country that really gets the intranet. The …

Design can transform the way we work, from fixing usability issues to uncovering new business solutions.

Dashboards are an excellent way of providing a simple overview of information relating to operations or performance, usually incorporating considerable amounts of data originating from multiple sources. Delivering dashboards through the …

The starting point for great intranet search is a well-designed search box.

A case study on creating a global intranet that supports democracy worldwide.

When structuring a site, take a bottom-up approach to identify the right clusters

While in Vancouver for a SharePoint conference, I was incredibly pleased to be able to present to a session of VanUE, a local gathering of UX folks. We had 100+ …

“Helping staff do their jobs” is the primary purpose of most intranets. Yet this is only achieved when staff can quickly and easily find what they need on the intranet. …

One of the hardest things about running an intranet is not being able to see other sites. What does a great intranet look like? What functionality should it provide? What …

I was great today to give a presentation on enterprise mobility at the UX Immersion conference in Portland, Oregon. This explored mobile topics, in the context of meeting staff and …