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	<title>Step Two Designs &#187; usability</title>
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	<description>Beyond The Idea</description>
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		<title>Tree testing for effective navigation</title>
		<link>http://www.steptwo.com.au/papers/kmc_treetesting/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_treetesting/index.html#comments</comments>
		<pubDate>Wed, 26 Oct 2011 00:36:53 +0000</pubDate>
		<dc:creator>Stephen Byrne</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[usability & information architecture]]></category>
		<category><![CDATA[information architecture]]></category>
		<category><![CDATA[navigation]]></category>
		<category><![CDATA[tree testing]]></category>
		<category><![CDATA[usability]]></category>
		<category><![CDATA[usability testing]]></category>
		<category><![CDATA[user-centred design]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=4728</guid>
		<description><![CDATA[Tree testing provides a cheap and effective way of checking draft navigation before proceeding further into a redesign.]]></description>
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		<slash:comments>3</slash:comments>
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		<title>Card sorting: online versus offline</title>
		<link>http://www.steptwo.com.au/papers/kmc_cardsortingoptions/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_cardsortingoptions/index.html#comments</comments>
		<pubDate>Mon, 29 Aug 2011 05:33:48 +0000</pubDate>
		<dc:creator>Alex Manchester</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[usability & information architecture]]></category>
		<category><![CDATA[card sorting]]></category>
		<category><![CDATA[information architecture]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[usability]]></category>
		<category><![CDATA[user research]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=4571</guid>
		<description><![CDATA[When should online card sorting be used, and how to make the most of it as a research technique?]]></description>
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		<slash:comments>7</slash:comments>
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		<title>What message does your intranet send to your staff?</title>
		<link>http://www.steptwo.com.au/papers/cmb_messagestaf/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_messagestaf/index.html#comments</comments>
		<pubDate>Fri, 29 Jul 2011 05:24:10 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[brand]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=4539</guid>
		<description><![CDATA[Organisations with a strong public brand and reputation are under growing pressure to deliver an intranet to match.]]></description>
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		<slash:comments>5</slash:comments>
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		<title>Ticker tape on the home page</title>
		<link>http://www.steptwo.com.au/papers/cmb_tickertape/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_tickertape/index.html#comments</comments>
		<pubDate>Thu, 28 Apr 2011 01:14:22 +0000</pubDate>
		<dc:creator>Catherine Grenfell</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[usability & information architecture]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[homepages]]></category>
		<category><![CDATA[tickertape]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=4410</guid>
		<description><![CDATA[Including a tickertape on the intranet homepage can be an effective way of communicating real-time updates.]]></description>
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		<slash:comments>2</slash:comments>
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		<title>Jargon test your intranet</title>
		<link>http://www.steptwo.com.au/papers/cmb_jargon/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_jargon/index.html#comments</comments>
		<pubDate>Wed, 10 Nov 2010 00:47:47 +0000</pubDate>
		<dc:creator>Catherine Grenfell</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[usability & information architecture]]></category>
		<category><![CDATA[jargon]]></category>
		<category><![CDATA[new starters]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=3891</guid>
		<description><![CDATA[Jargon can make it hard for even experienced intranet users to find what they need and to complete tasks.]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Creating effective intranet &#8220;shop windows&#8221;</title>
		<link>http://www.steptwo.com.au/papers/kmc_shopwindo/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_shopwindo/index.html#comments</comments>
		<pubDate>Mon, 25 Oct 2010 22:43:02 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[usability & information architecture]]></category>
		<category><![CDATA[blah blah]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[information architecture]]></category>
		<category><![CDATA[landing pages]]></category>
		<category><![CDATA[navigation]]></category>
		<category><![CDATA[shop windows]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=3781</guid>
		<description><![CDATA[Intranets filled with 'blah blah' landing pages can make it impossible for staff to find what they need.]]></description>
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		<slash:comments>9</slash:comments>
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		<title>Should intranet links open in a new window?</title>
		<link>http://www.steptwo.com.au/papers/cmb_newwindow/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_newwindow/index.html#comments</comments>
		<pubDate>Tue, 28 Sep 2010 01:45:08 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[usability & information architecture]]></category>
		<category><![CDATA[accessibility]]></category>
		<category><![CDATA[tabs]]></category>
		<category><![CDATA[usability]]></category>
		<category><![CDATA[windows]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=3737</guid>
		<description><![CDATA[There are many possible intranet policies that could be established regarding new windows and tabs.]]></description>
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		<slash:comments>10</slash:comments>
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		<title>What attractive intranets look like</title>
		<link>http://www.steptwo.com.au/papers/kmc_attractive/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_attractive/index.html#comments</comments>
		<pubDate>Thu, 29 Jul 2010 00:58:24 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[usability & information architecture]]></category>
		<category><![CDATA[accessibility]]></category>
		<category><![CDATA[attractive]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=3581</guid>
		<description><![CDATA[Intranets can't afford to be useful but ugly, and inspiration should be drawn from modern web design standards.]]></description>
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		<slash:comments>16</slash:comments>
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		<title>Identifying staff tasks</title>
		<link>http://www.steptwo.com.au/papers/cmb_tasks/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_tasks/index.html#comments</comments>
		<pubDate>Fri, 28 May 2010 03:49:31 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[usability & information architecture]]></category>
		<category><![CDATA[information architecture]]></category>
		<category><![CDATA[tasks]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=3549</guid>
		<description><![CDATA[Understanding common and important staff tasks underpins every aspect of intranet design and management.]]></description>
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		<slash:comments>1</slash:comments>
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		<title>How long should the intranet homepage be?</title>
		<link>http://www.steptwo.com.au/papers/kmc_homepagelength/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_homepagelength/index.html#comments</comments>
		<pubDate>Fri, 28 May 2010 03:37:49 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[usability & information architecture]]></category>
		<category><![CDATA[homepages]]></category>
		<category><![CDATA[length]]></category>
		<category><![CDATA[navigation]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=3540</guid>
		<description><![CDATA[It is widely assumed that intranet homepages need to be squeezed into a single screenful, but can longer pages be made to work?]]></description>
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		<slash:comments>4</slash:comments>
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