Policies and procedures are important information, and they need to be easily found and used on the intranet.
Articles tagged: usability testing
OCTOBER 2011
Tree testing for effective navigation
Tree testing provides a cheap and effective way of checking draft navigation before proceeding further into a redesign.
CMb 2009–18
Some testing is better than none
Even when time and resources are tight, it is always worth squeezing in at least a little user testing.
CASE STUDY (MAY 2004)
Evaluating Caloundra City Council’s EDMS classification
This case study describes the use of usability techniques to evaluate the the Keywords for Councils classification for Caloundra City Council’s document management system (EDMS).
JANUARY 2004
Five ways to identify intranet usability issues
This article provides five techniques to identify likely usability problems in your intranet. Some techniques provide indications about where the main problems lie, others provide concrete evidence.