Step Two Designs

Policies and procedures are important information, and they need to be easily found and used on the intranet.

Tree testing provides a cheap and effective way of checking draft navigation before proceeding further into a redesign.

Even when time and resources are tight, it is always worth squeezing in at least a little user testing.

This case study describes the use of usability techniques to evaluate the the Keywords for Councils classification for Caloundra City Council’s document management system (EDMS).

This article provides five techniques to identify likely usability problems in your intranet. Some techniques provide indications about where the main problems lie, others provide concrete evidence.