Provide a place for authors to seek help and training when they need it, whenever they need it.
Articles tagged: support
MAY 2011
Case study: Providing comprehensive support for a public sector intranet
Comprehensive training and support is a critical component of delivering, and sustaining, a great intranet.
CMb 2010–10
Build support before an intranet redesign
It is a mistake to assume that recognition that the current intranet is broken translates automatically into support for fixing it.