Intranet teams can’t afford to be technology ignorant, but nor do they need to be geeks.
Articles tagged: skills
CMb 2011-05
Listening for intranet success
The ‘softer’ skills underpin successful intranet teams, and good listening is a starting point for building relationships and solving problems.
JUNE 2009
What do successful intranet managers have in common?
Successful intranet managers balance their technical skills, business acumen and leadership capabilities, and take a pragmatic approach to their sites.
CMb 2006-21
Usability and IA are core skills for intranet teams
Usability and information architecture (IA) are core areas of expertise for intranet teams, and all organisations should take steps to build this expertise internally.