Intranet teams need technology savvy

By: James Robertson Posted: August 29, 2011

Intranets are increasingly being owned and managed by communications teams or business areas. In general, this is a positive shift, leading to greater alignment with staff and organisational priorities. However, …

Intranet teams need technology savvy

By: James Robertson Posted: August 29, 2011

Intranet teams can’t afford to be technology ignorant, but nor do they need to be geeks.

Listening for intranet success

By: James Robertson Posted: April 28, 2011

Earlier articles like Roles needed in an intranet team highlight the hard skills required to deliver successful intranets. And without doubt these will often differentiate success from failure. But nurturing …

Listening for intranet success

By: Steve Byrne Posted: April 28, 2011

The ‘softer’ skills underpin successful intranet teams, and good listening is a starting point for building relationships and solving problems.

What do successful intranet managers have in common?

By: Catherine Grenfell Posted: June 30, 2009

Successful intranet managers balance their technical skills, business acumen and leadership capabilities, and take a pragmatic approach to their sites.

Usability and IA are core skills for intranet teams

By: James Robertson Posted: December 11, 2006

Usability and information architecture (IA) are core areas of expertise for intranet teams, and all organisations should take steps to build this expertise internally.