Step Two Designs

Intranet teams seeking insight from other organisations need to adapt ideas to fit their unique circumstances.

When should online card sorting be used, and how to make the most of it as a research technique?

While broadly like any other intranet project, SharePoint intranets bring unique opportunities and challenges.

Following a core set of guidelines will greatly improve the effectiveness of staff interviews.

There are practical ways to understand the needs of staff who are located in remote or regional locations.

This case study outlines the process undertaken by Canon Australia to evaluate and redesign their corporate intranet, including an overview of the innovative IA developed.