Intranet teams seeking insight from other organisations need to adapt ideas to fit their unique circumstances.
Articles tagged: research
August 2011
Card sorting: online versus offline
When should online card sorting be used, and how to make the most of it as a research technique?
APRIL 2011
Planning your SharePoint intranet project
While broadly like any other intranet project, SharePoint intranets bring unique opportunities and challenges.
CMb 2009–05
Use good interview techniques
Following a core set of guidelines will greatly improve the effectiveness of staff interviews.
CMb 2009–01
Needs analysis from a distance
There are practical ways to understand the needs of staff who are located in remote or regional locations.
CASE STUDY (OCTOBER 2007)
Intranet redesign for Canon Australia
This case study outlines the process undertaken by Canon Australia to evaluate and redesign their corporate intranet, including an overview of the innovative IA developed.