The world of Mad Men in the advertising industry is glamorous and cut-throat. What would our intranets and digital workplaces look like if they were run by Mad Men? This …

A new group intranet brings together a diversity of staff at Australia’s largest membership organisation.

A case study on creating a global intranet that supports democracy worldwide.

Finding staff for intranet research

By: Catherine Grenfell Posted: July 29, 2014

There are both formal and informal ways of finding staff for user research

Never underestimate the power of a colourful room

By: James Robertson Posted: February 21, 2014

In recent times, we’ve been doing a lot of work in the university space, typically around determining a practical strategy for a new intranet/portal (depending on what you call it). …

A timely reminder that intranet users are not all the same

By: James Robertson Posted: November 12, 2013

Rebecca Rodgers, who runs our Brisbane office, is currently working with a large Australian community services support organisation. The project started with field research, and will shortly lead into intranet …

Insight is more important than numbers

By: James Robertson Posted: May 28, 2013

All great intranet solutions, and indeed most great business solutions, rely on gathering information from and about the intended audiences, consumers, stakeholders or other groups of interest. Many believe that …

Research questions for enterprise mobility

By: James Robertson Posted: July 19, 2012

This week I ran my new enterprise mobility workshop in Australia for the first time. We had a great group of participants, and there were some intense discussions about this …

Diagram created by Giant Ant For many years now, we’ve highlighted the importance of understanding staff needs when designing or redesigning an intranet. This needs to be structured research (as …

What intranets can do for … engineers

By: Steve Byrne Posted: November 29, 2011

Engineers working in operational environments have specific needs and issues that can be met with an intranet.