Step Two Designs

Intranet redesigns involve a huge amount of work, so how do we make this the last big redesign that’s needed?

Intranet redesigns truly succeed when they address longer-term strategy, management and governance issues.

Intranet teams, and business stakeholders, often underestimate the length of intranet projects.

Over the years, we have published a vast amount of information on intranets. In this article, we attempt to wrap up all the activities that form part of an intranet design (or redesign) into one concise checklist.

This case study outlines the process undertaken by Canon Australia to evaluate and redesign their corporate intranet, including an overview of the innovative IA developed.

A simple rule of thumb when planning a site redesign is that the new site will be no more than 20% different from the current site.

Rather than embarking on a major project at the first sign of problems, consider tactical solutions such as the redesign of the home page.

There are two main approaches to redeveloping an intranet: a big bang and evolution.

Explores a number of practical ways that an intranet can be improved incrementally without yet another redesign.

By improving the way the intranet supports key tasks, immediate business benefits can be delivered in a manageable and cost-effective manner.

FaCS applied user-centred techniques in the redevelopment of their large Government intranet, and it serves as a useful model for other organisations looking to tackle the same issues.

Outlines a disciplined approach to re-invigorating a corporate intranet, making it deliver real business benefits.