Macquarie Group is a global financial services provider, with a uniquely diversified business. Founded in 1969, Macquarie has staff working within 10 distinct business groups across 28 countries and approximately …

Designing intranet homepages that help employees do their jobs

By: Alex Manchester Posted: March 28, 2013

How much of your intranet home is red (irrelevant) vs green (directly helpful for staff)?

Taking care with intranet information architecture concepts

By: James Robertson Posted: November 29, 2012

Intranet information architecture (IA) can be notoriously difficult to get right. Depending on the size and geographical spread of an organisation, an intranet can be required to serve a small …

Taking care with intranet information architecture concepts

By: Alex Manchester Posted: November 29, 2012

Avoid structuring the intranet to match today’s business units, and think twice about ‘my’.

Presentation: personalisation vs targeting

By: James Robertson Posted: October 17, 2011

Last week in London I had the pleasure of presenting at the Interactions 2011 conference. This was the second of my presentations, a 20-minute exploration of the eternal question: user-driven …

“My sites”: do they work?

By: James Robertson Posted: September 18, 2008

“My sites” is a concept coming very much into vogue at present, driven by the adoption of SharePoint and a range of other intranet and enterprise 2.0 platforms. The idea …

Clean up your Active Directory first!

By: James Robertson Posted: April 7, 2008

Before personalisation can be implemented, underlying LDAP or Active Directory implementations need to be cleaned up.

Segmenting staff information needs

By: James Robertson Posted: October 9, 2007

There are three main facets that can be used to segment staff needs for information: job role, business unit and geographic location.

Do staff make use of personalisation features?

By: Catherine Grenfell Posted: June 14, 2007

This article discusses the results of a worldwide survey conducted to guage what extent personalisation is being used in intranets and portals.