The world of Mad Men in the advertising industry is glamorous and cut-throat. What would our intranets and digital workplaces look like if they were run by Mad Men? This …

A new group intranet brings together a diversity of staff at Australia’s largest membership organisation.

A case study on creating a global intranet that supports democracy worldwide.

There are both formal and informal ways of finding staff for user research

Some years back, Thomas L. Friedman argued in his best-selling book that the world is flat when it comes to commerce. The central argument is that globalisation now means that …

In recent times, we’ve been doing a lot of work in the university space, typically around determining a practical strategy for a new intranet/portal (depending on what you call it). …

Yesterday, we had the honour of participating in the World Usability Day event held in Canberra, Australia. The global  theme for this year was “Healthcare: Collaborating for Better Systems”. I …

Rebecca Rodgers, who runs our Brisbane office, is currently working with a large Australian community services support organisation. The project started with field research, and will shortly lead into intranet …

When conducting an intranet redesign in today’s environment, it’s commonsense to include a mobile element.

Intranet solutions need a clear business focus and an understanding of organisational factors.