There are many good books that can help intranet teams to deliver great sites and overcome challenges.
Articles tagged: intranet teams
CMb 2008-10
How intranet teams should spend their time
Intranet teams need to carefully manage their time, to ensure that progress is always being made.
CMb 2008-07
Helping the intranet team win arguments
To help build team confidence, intranet teams should understand staff needs and the motivations of content owners.
MARCH 2008
Exploring the Intranet Hive (part 2)
This article completes the exploration of the Intranet Hive, a new model for managing intranets.
FEBRUARY 2008
Exploring the Intranet Hive (part 1)
This article introduces the Intranet Hive, a comprehensive model for managing ongoing intranet activities.
CMb 2008-02
Gaining intranet stardom
Being an intranet star isn’t easy, but there are practical ways of making it happen.
CMb 2007-23
Promote intranet successes
Intranet teams should use a range of approaches to track and communicate their success stories, to managers and the wider organisation.
CMb 2007-05
Intranet teams must cover the three purposes
The intranet team must guide, coordinate and integrate activities across all three fundamental intranet purposes: content, communication and activity.
FEBRUARY 2007
Position descriptions for intranet managers
Position descriptions describe the key responsibilities and duties of the intranet manager, fulfulling two audiences, the intranet manager as well as the organisation.
CMb 2006-21
Usability and IA are core skills for intranet teams
Usability and information architecture (IA) are core areas of expertise for intranet teams, and all organisations should take steps to build this expertise internally.
Monthly intranet tasks
This article provides a long (but still not comprehensive) list of ongoing tasks for intranet teams.
CMb 2006-02
Intranet managers must be managers
The intranet manager should be free to focus solely on managing the site, and not writing HTML or publishing content.
CMb 2004-03
Intranet teams: a leadership and coaching role
Intranet teams should play a leadership and coaching role in the organisation, in order to ensure that the intranet is effective, up-to-date and usable.
CMb 2004-02
Choosing an intranet project sponsor
Lack of project sponsorship is one of the greatest causes of IT project failure. For an organisation-wide platform such as an intranet, the need is even greater.
CMb 2003-10
Roles needed in an intranet team
A multi-disciplinary approach is needed when establishing an intranet team. This briefing outlines the key roles required.
DECEMBER 2002
Public-sector intranets: a small sampling
Twenty public-sector intranets surveyed as part of the Intranet Peers in Government forum.