Taking an objective and structured approach to hiring new staff ensures the best possible team.

Most intranet managers have previous experience in a related discipline such as communications, information technology, marketing or sales. Generally, intranet managers are also savvy about using web pages, searching through …

Intranet managers need to be careful not to get caught up in their own experiences and perspectives.

Successful intranet managers balance their technical skills, business acumen and leadership capabilities, and take a pragmatic approach to their sites.

The intranet manager should be free to focus solely on managing the site, and not publishing content or doing admin work.