Articles tagged: instant messaging

CMb 2009–02

Tools for remote teams to keep in touch

A range of tools and techniques can be used to help remote teams work well together, despite the distances involved.

JULY 2007

Chatting bolsters business

This article explores the use of online chat in business and describes a case study of the use of instant messaging within a national enquiry centre for a government department that fields calls from the public across Australia.