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	<title>Step Two Designs &#187; information architecture</title>
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	<description>Beyond The Idea</description>
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		<title>Intranets: global and local</title>
		<link>http://www.steptwo.com.au/papers/kmc_globallocal/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_globallocal/index.html#comments</comments>
		<pubDate>Tue, 20 Dec 2011 23:57:55 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[usability & information architecture]]></category>
		<category><![CDATA[common]]></category>
		<category><![CDATA[framework]]></category>
		<category><![CDATA[global]]></category>
		<category><![CDATA[information architecture]]></category>
		<category><![CDATA[local]]></category>
		<category><![CDATA[publishing]]></category>
		<category><![CDATA[specific]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=4803</guid>
		<description><![CDATA[All intranets must find a balance between global (common) and local (specific) information.]]></description>
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		<slash:comments>5</slash:comments>
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		<title>Tree testing for effective navigation</title>
		<link>http://www.steptwo.com.au/papers/kmc_treetesting/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_treetesting/index.html#comments</comments>
		<pubDate>Wed, 26 Oct 2011 00:36:53 +0000</pubDate>
		<dc:creator>Stephen Byrne</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[usability & information architecture]]></category>
		<category><![CDATA[information architecture]]></category>
		<category><![CDATA[navigation]]></category>
		<category><![CDATA[tree testing]]></category>
		<category><![CDATA[usability]]></category>
		<category><![CDATA[usability testing]]></category>
		<category><![CDATA[user-centred design]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=4728</guid>
		<description><![CDATA[Tree testing provides a cheap and effective way of checking draft navigation before proceeding further into a redesign.]]></description>
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		<slash:comments>3</slash:comments>
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		<item>
		<title>Card sorting: online versus offline</title>
		<link>http://www.steptwo.com.au/papers/kmc_cardsortingoptions/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_cardsortingoptions/index.html#comments</comments>
		<pubDate>Mon, 29 Aug 2011 05:33:48 +0000</pubDate>
		<dc:creator>Alex Manchester</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[usability & information architecture]]></category>
		<category><![CDATA[card sorting]]></category>
		<category><![CDATA[information architecture]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[usability]]></category>
		<category><![CDATA[user research]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=4571</guid>
		<description><![CDATA[When should online card sorting be used, and how to make the most of it as a research technique?]]></description>
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		<slash:comments>7</slash:comments>
		</item>
		<item>
		<title>Creating effective intranet &#8220;shop windows&#8221;</title>
		<link>http://www.steptwo.com.au/papers/kmc_shopwindo/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_shopwindo/index.html#comments</comments>
		<pubDate>Mon, 25 Oct 2010 22:43:02 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[usability & information architecture]]></category>
		<category><![CDATA[blah blah]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[information architecture]]></category>
		<category><![CDATA[landing pages]]></category>
		<category><![CDATA[navigation]]></category>
		<category><![CDATA[shop windows]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=3781</guid>
		<description><![CDATA[Intranets filled with 'blah blah' landing pages can make it impossible for staff to find what they need.]]></description>
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		<slash:comments>9</slash:comments>
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		<title>Identifying staff tasks</title>
		<link>http://www.steptwo.com.au/papers/cmb_tasks/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_tasks/index.html#comments</comments>
		<pubDate>Fri, 28 May 2010 03:49:31 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[usability & information architecture]]></category>
		<category><![CDATA[information architecture]]></category>
		<category><![CDATA[tasks]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=3549</guid>
		<description><![CDATA[Understanding common and important staff tasks underpins every aspect of intranet design and management.]]></description>
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		<slash:comments>1</slash:comments>
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		<item>
		<title>Do intranets only need search?</title>
		<link>http://www.steptwo.com.au/papers/cmb_justsearch/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_justsearch/index.html#comments</comments>
		<pubDate>Thu, 29 Apr 2010 04:51:11 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[search tools]]></category>
		<category><![CDATA[homepages]]></category>
		<category><![CDATA[information architecture]]></category>
		<category><![CDATA[search]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=3535</guid>
		<description><![CDATA[Can we replace our intranet homepages with a Google-inspired search page?]]></description>
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		<slash:comments>12</slash:comments>
		</item>
		<item>
		<title>Structuring three types of content</title>
		<link>http://www.steptwo.com.au/papers/cmb_threecontent/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_threecontent/index.html#comments</comments>
		<pubDate>Tue, 30 Mar 2010 05:00:38 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[content management]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[governance]]></category>
		<category><![CDATA[information architecture]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=3519</guid>
		<description><![CDATA[When designing and structuring intranets, it is useful to distinguish between core content, and business-unit specific information.]]></description>
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		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Eight intranet design mistakes</title>
		<link>http://www.steptwo.com.au/papers/kmc_designmistakes/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_designmistakes/index.html#comments</comments>
		<pubDate>Tue, 16 Feb 2010 22:56:04 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[usability & information architecture]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[information architecture]]></category>
		<category><![CDATA[mistakes]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=3401</guid>
		<description><![CDATA[Intranet projects are challenging, and it's easy for teams to fall into common traps that can undo the good work being done.]]></description>
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		<slash:comments>2</slash:comments>
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		<title>The three clicks myth</title>
		<link>http://www.steptwo.com.au/papers/cmb_threeclicks/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_threeclicks/index.html#comments</comments>
		<pubDate>Thu, 17 Dec 2009 03:31:29 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[usability & information architecture]]></category>
		<category><![CDATA[websites]]></category>
		<category><![CDATA[information architecture]]></category>
		<category><![CDATA[information scent]]></category>
		<category><![CDATA[myths]]></category>
		<category><![CDATA[three clicks]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=3340</guid>
		<description><![CDATA[The 'three clicks rule' is perhaps the most widely known web design principle, but it's a myth.]]></description>
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		<slash:comments>8</slash:comments>
		</item>
		<item>
		<title>Intranet (re)design wrap-up</title>
		<link>http://www.steptwo.com.au/papers/kmc_intranetredesignwrapup/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_intranetredesignwrapup/index.html#comments</comments>
		<pubDate>Sun, 11 May 2008 05:50:07 +0000</pubDate>
		<dc:creator>Patrick Kennedy</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[usability & information architecture]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[information architecture]]></category>
		<category><![CDATA[redesign]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=687</guid>
		<description><![CDATA[Over the years, we have published a vast amount of information on intranets. In this article, we attempt to wrap up all the activities that form part of an intranet design (or redesign) into one concise checklist.]]></description>
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		<slash:comments>1</slash:comments>
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